Frequently Asked Questions and Answers
Thank you for visiting our FAQ page. Here you can find answers to the most commonly asked questions about the Link Management Software.
If you have a question about setting up or configuring LMS, you can visit our Technical FAQ page.
If the answer to your question is not here, please click here to contact us.
|Can I manage links on more than one site at a time?
Yes - after you set up a user account, you can add as many sites (URLs) to your account as you want; no limit.
|Does LMS check for broken links?
Yes - LMS comes with built-in spidering that checks to make sure that the sites who are supposed
to be linking back don't go offline or remove their links to you.
|What web hosting platforms do I need to run LMS?
LMS is a PHP-based software package, so you'll need a Linux web host that can run
PHP-4 or higher. We recommend 1&1
|Can I upgrade/downgrade features and plans after I order?
Yes. Each plan and feature you order is tied to one specific web site, that you can
upgrade or downgrade at any time. Since each web site operates and is billed separately
from the others, you can maintain different plans for each one.
|Do you have Setup Documentation?
Yes. To download our setup instructions, click here.
|Do you have to have a Gold License in order to purchase Add-ons?
No, Add-ons can be added for both Free and Gold License packages.
|How much will I pay when I order?
When you complete your order, you will be billed for two pay periods. The first
pay period will be a pro-rated amount of the calendar month you are currently in, plus
one full month. Once you reach the end of your pre-paid period, you will be billed
on the 1st of every month in perpetuity.
|Do you offer installation support?
Yes. We offer professional installation support for all Gold licenses.
|Do you offer refunds?
We only offer refunds for the first 10 days after your initial order. Since we bill monthly
after that, all you need to do is cancel your subscription in order to keep your credit card
from getting billed.
|What form of payment do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover)
as well as Google Checkout.
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